This Privacy Policy is effective as of June 17, 2021.

This is the privacy policy of KeyTree Property Management Inc. and all related parties (collectively, “KeyTree”), and governs the collection, use and disclosure of your Personal Information (as defined below) by KeyTree, whether such information is collected via our websites, including KeyTreepm.com (“Website”) or otherwise, including through our services (the “Services”).

This Privacy Policy explains what Personal Information we obtain from you in your use of the Website and the Services and the steps we take to secure that Personal Information. It also explains how you can contact us if you have questions about how we handle your information. KeyTree will not collect, use or disclose your Personal Information in a way that is incompatible with applicable federal or provincial legislation or this Privacy Policy. In this Privacy Policy, the terms “we”, “our” and “us” refer to KeyTree. In this Privacy Policy, the terms “you”, “user”, and “your” refer to a visitor of the Website or user of the Services.

By submitting Personal Information to us or by otherwise using any of our Services or our Website, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.

If you do not agree with some or all of this Privacy Policy and/or are not of the age of majority in your jurisdiction of residence, please do not use the Website or our Services or supply your Personal Information to us.

We recommend that you take the time to read this Privacy Policy so that you understand how we handle Personal Information. This Privacy Policy may also change. We will include an effective date on the Privacy Policy as displayed on the Website. We strongly encourage you to refer back to the Privacy Policy periodically.

1. What Personal Information Do We Collect?

For the purposes of this Privacy Policy, the following terms will have the following meanings:

“Business Contact Information” means your business position, name or title, business address, business telephone number, business email address and business fax number.

“Personal Information” means information about an identifiable individual, but does not include Business Contact Information or general, statistical or aggregated information that is not associated with or linked to any individual’s Personal Information or will not easily permit the identification of individuals.

We collect your Personal Information when you provide it to us or use our Website or Services. We may also collect Personal Information about you from certain third parties. In most instances, you will decide what Personal Information you provide us. In certain instances, if you choose to not provide us with Personal Information, you may not be able to use our Services. The types of Personal Information that we may collect include, but is not limited to:

• Contact information, such as your name, address, postal code, e-mail address and telephone number; and

• Personal Information that you give to us that we did not request (such as Personal Information you voluntarily put into an email or other message to us).

2. Purposes for Collecting Your Personal Information

We will identify the purpose for collecting your Personal Information when we request such information. We collect Personal Information only as necessary to provide services to you and will not use or disclose your Personal Information other than for the purpose for which it was collected, without your prior consent. Without limitation, KeyTree may collect your Personal Information for the following purposes and in accordance with applicable law:

(a) Providing Services and Sharing Information: Your Personal Information may be collected and used by KeyTree to provide services to you via our Website or otherwise. Your Personal Information may be used by KeyTree so that we can share information about KeyTree, the Website, and our Services with you. We may use your Personal Information to communicate with you regarding your inquiries for information, service requests, employment opportunities or other issues as they relate to your use of the Website and the Services, and based on your Personal Information, we may send you personalised promotions or offers, subject to applicable law.

(b) Project Information: For certain properties being promoted via the Website, we may permit you to indicate your interest in such properties and to obtain further information about the project by completing a form and making a submission via the Website. In that case, we will use the information requested on the sign-up form only for the purpose of facilitating communication with you about the project in which you are interested, and future KeyTree properties. We may also use the information to allow us to tailor our future properties to meet your interests.

(c) Service Requests: If you choose to contact KeyTree through the Website with service related requests, your Personal Information will be used to respond to and address your service requests, including providing your Personal Information to our agents or contractors to complete any applicable service related work.

(d) Service Analysis: When you use our Website, a cookie may be placed within the memory of your internet access device. A cookie is a small data file that is placed on your computer or other electronic device so that your device will “remember” information when you visit a site. Cookies and other tracking technologies are commonly used by websites and apps through which information is collected about your online activities. We may use permanent cookies or server-side artifacts to help us track use of our Services by users, including casual visitors to the Website, such as (without limitation) the number and frequency of visits to our pages and which parts of our Website are visited. Similarly, we may also collect information regarding the type of device, your operating system, the browser you use, your internet service provider, your domain name, your internet protocol (IP) address, the date and time that you accessed our service, the website that referred you to our Website, the web pages you requested and the subject of the ads you click or scroll over, and use such information to evaluate Website performance and service quality. To collect this information, we use cookies, web beacons and similar technologies. We may also use your Personal Information to detect, prevent or investigate security breaches or fraud, to protect our business and to maintain appropriate records for internal administrative purposes.

You can set your internet browser up so that you are notified when cookies are stored, you can decide in each individual case whether you want to accept cookies, or you can refuse to accept any cookies. However, if you do not accept cookies, you may be restricted in how you are able to use our Website. You can delete cookies that are already stored on your hard disk at any time. You will find more details on how to do this in the operating guide for your Internet browser program. As described above, you may be able to set your browser to refuse cookies. If you refuse cookies you may still receive online advertising, but it may be less personalized.

We may also use your Personal Information for such other purposes as may be introduced to this Privacy Policy from time to time upon notice being given to you. For greater certainty, you hereby agree that sufficient notice includes making the Privacy Policy available on the Website. You may withdraw your consent to collect, use and disclose Personal Information by contacting us. You may no longer be able to access our Services if you withdraw your consent.

3. When Do We Collect Personal Information?

We may collect your Personal Information when you voluntarily provide it to us by using our Website and Services or from third party sources. For example, we may ask you to provide Personal Information if you:

• Use our Website and our Services;

• Send us a question or comment on our Website or by email or phone; or

• Otherwise participate in features of our Website and our Services that request Personal Information.

Any Personal Information posted, used or disclosed on a LinkedIn page, Instagram or other social networking page or site is subject to that website’s privacy policy, and is not subject to this Privacy Policy.

4. Our Disclosure of Personal Information

Depending on the sensitivity of the Personal Information, you may consent to our collection, use and disclosure of Personal Information may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction.

Your Personal Information will not be used without your consent for purposes other than those for which it was collected or in accordance with applicable laws. From time to time, we may wish to use Personal Information for new or additional purposes, in which case we will amend the Privacy Policy to include these new or additional purposes and will obtain your consent through your continued use of our Website and Services.

KeyTree may also use and disclose your Personal Information to service providers, data processors and other third parties (collectively, “Third Parties”) under the following limited circumstances:

• To Third Parties that assist with our operations and Website and Services including, without limitation, for customer services, our business operations, monitoring and analyzing Website activity, and operating and maintaining the Website. Such Third Parties may only use your Personal Information for the purposes described in this Privacy Policy.

• When necessary to protect (i) our safety, property or other rights; (ii) our representatives, customers and users of the Website and stakeholders; (iii) to conduct investigations of possible breaches of law, including, including to detect and prevent fraud;

• To identify, contract or bring legal action against someone who may be violating an agreement that they have with us;

• To investigate breaches of security safeguards or cooperate with government or regulatory authorities pursuant to a legal matter;

• If a law, regulation, search warrant, subpoena or court order legally requires or authorises us to disclose Personal Information, and we will use commercially reasonable efforts to ensure that any Third Party to whom Personal Information is disclosed provides a comparable level of protection for your Personal Information, as provided in this Privacy Policy;

• To a Third Party in the event of a proposed or actual purchase, sale, merger, amalgamation, or any other type of acquisition, disposition, or financing of all or any portion of KeyTree or any of the assets or shares of KeyTree, provided that the Third Party represents that it will continue to use the information for the purposes set out in this Privacy Policy and in accordance with applicable privacy laws;

• With your consent; or

• As otherwise required or permitted by law.

5. Retention of Personal Information

We retain your Personal Information only for as long as we need it to fulfill the purposes for which it was collected and to comply with our legal obligations. We routinely destroy Personal Information that is no longer required for the purposes described herein, in accordance with applicable laws.

6. Accuracy of Personal Information

KeyTree takes reasonable steps to ensure that any Personal Information in our custody is accurate and up-to-date for the purposes for which the Personal Information is to be used by KeyTree, however, we rely on users of the services to notify us of any changes to their Personal Information provided by them.

7. How We Protect Your Personal Information

KeyTree uses technical, physical and organizational security safeguards and measures designed to help secure your Personal Information against accidental or unlawful loss, theft, access or disclosure. We also take reasonable steps to ensure that our employees are aware of the importance of maintaining the confidentiality of Personal Information and that unauthorized persons do not gain access to Personal Information that we have disposed of or destroyed.

Any Personal Information that you provide to us is exchanged on a secured server. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your Personal Information, we cannot ensure or warrant the security of any information you provide to us.

KeyTree is not responsible for any failure by you to secure your own device and its access to the Internet or your use of public, unsecured networks. KeyTree also is not responsible for any failure by you to eliminate malware. These failures and others can make you vulnerable to privacy breaches and would put you and your data at risk.

8. Data Transfers

As discussed, we may engage Third Parties to perform certain services on our behalf and to otherwise provide the Services. These Third Parties may store, process and transfer Personal Information on servers located outside of Canada in jurisdictions whose data protection laws may differ from those of Canada, such as the United States of America. As a result, Personal Information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to the laws in those jurisdictions. For example, information may be shared in response to valid demands or requests from government authorities, courts and law enforcement officials in those countries. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require our Third Parties to maintain protections on Personal Information that are equivalent to those that apply in Canada.

9. Third Party Analytics

Our Website uses third party analytics services such as Google Analytics, a web analytics service of Google. Google Analytics uses cookies to analyze how you use our Website. The information generated by the cookie about your use of our Website (including your IP address) is sent to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of our Website, compile reports on Website activity for our Website operators and to provide other site activity related internet services. Additionally, Google may transfer this information to a third party when required by law or in the case of a third party processing information on Google's behalf. In no case will Google use your IP address in connection with any other information held by Google. You can set your internet browser to prohibit the installation of cookies, although we must point out that some features and functions of our Website may then be unusable. By using our Website, you consent to the processing of data about you collected by Google in the manner described and for the above-mentioned purpose. The consent for collection and storage of data can be withdrawn at any time in the future by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Given the debate concerning the use of analytical tools using full IP addresses, we wish to point out that our Website uses the "Anonymize IP" function of Google Analytics that works with a shortened form of IP addresses to avoid direct personal identification.

We also use the cookies to carry out frequency assessments, page usage assessments and marketing assessments. For these assessments, we use this cookie information without a link to your personal information, so it is completely anonymous.

10. Links to Third Party Sites

Our Website may contain links to, and your use of our Services may lead you to, independently owned and operated third party websites. Those organisations and websites are separate and distinct from KeyTree and our Website, and may have their own separate privacy policies and are not governed by this Privacy Policy. We are not responsible in any way for how any third party collects, uses or discloses your Personal Information or the content of any sites owned and operated by any third parties, so it is important to familiarise yourself with the privacy policies of these websites before providing your Personal Information to them.

11. Individual Access

Upon written request to info@keytreepm.com, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to that Personal Information within the time periods provided for under applicable laws. We will need to verify your identity before providing you with the Personal Information we hold about you. There is no cost for such access request unless you require copies of records. We may not be able to provide you with access to your Personal Information if the information cannot be separated from the Personal Information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. If we cannot provide you with access to your Personal Information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.

You may request to update and change your Personal Information at the contact information set forth below. We will endeavor to correct or complete any Personal Information which you advise us is inaccurate or incomplete. Where appropriate, the amended information will be transmitted to third parties having access to such information.

12. Electronic Communications

As part of using our Website or the Services, you may have also opted in to receive email communications from us. If you opted-in to receive such communications, we may use the information to: communicate with you regarding our products, Services and promotions; provide you with other information that you request; and/or improve our product and service offerings.

You will always have the opportunity to "unsubscribe" from receiving any of our e-mail or other communications at any time and we will ensure that our e-mails include instructions on how to unsubscribe if you no longer wish to receive future e-mails from us. We provide an on-going opportunity to unsubscribe or opt-out of contact by us by accessing our Website or by e-mail to info@keytreepm.com.

If you decide to unsubscribe, we will only contact you (i) for the purposes allowed under applicable law; (ii) to send you notices of changes to our Privacy Policy; or (iii) to receive Service related messages.

13. Changes to this Privacy Policy

We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. We will post the most current version on our Website and we will indicate at the top of this page the date this Privacy Policy was last revised. Your continued access or use of this Site after any such changes constitutes your acceptance of the Privacy Policy as revised.

14. Your Consent to the Terms of this Privacy Policy

By using our Services and providing us with your Personal Information, you agree that we may collect your Personal Information and you voluntarily consent to the collection, use, disclosure and transfer of your Personal Information in accordance with this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use our Website or our Services or provide us with any personal information. If you do not understand the nature, purpose and consequences of us collecting, using and disclosing your Personal Information, please do not use our Website or our Services or provide us with any Personal Information, and contact us at the contact information set forth below so that we can address your questions or concerns.

Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified in this Privacy Policy at any time by giving us reasonable prior written notice at the contact information set forth below. If you refuse or withdraw your consent, you acknowledge that we may not be able to provide you or continue to provide you with certain Services or information that may be of value to you. However, you may not be permitted to withdraw your consent to certain necessary collections, uses and disclosures of your Personal Information (for example, KeyTree needs to maintain reasonable business and transaction records).

15. Contacting Us

Accountability with respect to your Personal Information is important to KeyTree. In the event that you have any questions (including how Personal Information is managed by KeyTree), complaints or concerns about this Privacy Policy, or if you have reason to believe that we may have failed to adhere to it, please contact us by sending an email. Questions regarding your rights and our responsibilities under this Privacy Policy can be directed to info@keytreepm.com.